{"xsrfToken":"ab9268ef603992e4db1b580b9104797a07e50e77_lout","branding":{"id":"1","key":"sup","name":"Deviniti Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/762d4dff-d5cd-40d2-8084-11ed7e792832/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDc3YWRiZi04ZjE3LTQwMDYtOGNkMy0wNmU1MmVkNzlhOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc2MmQ0ZGZmLWQ1Y2QtNDBkMi04MDg0LTExZWQ3ZTc5MjgzMiI6WyJyZWFkIl19LCJleHAiOjE3MzM3OTY2MTcsIm5iZiI6MTczMzc5NjAxN30.jdtmNh1cADUlAHmcZ4yOt_t_Un4KBhDs_gT6AQVtg3o&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&mode=fit","logoId":"762d4dff-d5cd-40d2-8084-11ed7e792832","isLogoAvailable":true,"helpCenterTitle":" Welcome to Deviniti Service Desk!","sharedPortalName":"Deviniti Apps Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"localeDisplayName":"Polish (Poland)"},"en-US":{"helpCenterTitle":" Welcome to Deviniti Service Desk!","sharedPortalName":"Deviniti Apps Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c1463","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/23c0036e-78a4-4e19-8795-15229fe6e7b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDc3YWRiZi04ZjE3LTQwMDYtOGNkMy0wNmU1MmVkNzlhOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzYzAwMzZlLTc4YTQtNGUxOS04Nzk1LTE1MjI5ZmU2ZTdiMyI6WyJyZWFkIl19LCJleHAiOjE3MzM3OTY2MTcsIm5iZiI6MTczMzc5NjAxN30.Gk0-ZLEet5eTrZkXPoOKvZEgOKCw-LAAVK2bo6G0BPw&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&height=300&mode=fit","bannerMediaApiFileId":"23c0036e-78a4-4e19-8795-15229fe6e7b3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sup","projectId":10000,"serviceDeskId":1,"name":"Deviniti Support","description":"<p>Welcome to Deviniti Support Center! Here you can submit your requests regarding our apps. We will do our best to answer as fast as possible. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Please also check our <b><a href=\"https://deviniti.com/support/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Support Center</a></b> for extensive resources that includes user guides, tutorials and FAQs.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"242","name":"Configuration issue","descriptionHtml":"","callToAction":"Configuration issue","introHtml":"<p>Need help with configuring one of our apps? Select this and we'll do our best to help you.</p>","icon":16655,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16655","groups":[1],"key":""},{"id":"231","name":"Demo Request","descriptionHtml":"","callToAction":"Demo Request","introHtml":"<p>Here, you can schedule an overview meeting to see our apps in action. Please refer to <a href=\"https://deviniti.atlassian.net/servicedesk/customer/kb/view/4401692683\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this article</a> to check what we cover during such a meeting.</p>","icon":16761,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16761","groups":[1],"key":""},{"id":"246","name":"General Request","descriptionHtml":"","callToAction":"General Request","introHtml":"","icon":16657,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16657","groups":[1],"key":""},{"id":"237","name":"Legal and Security documents","descriptionHtml":"","callToAction":"Legal and Security documents","introHtml":"<p>Need some help in legal or security queries? Share your doubts here!</p>","icon":16760,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16760","groups":[1],"key":""},{"id":"199","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing. Please use a <b><em><a href=\"https://deviniti.atlassian.net/servicedesk/customer/portal/63\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">separate portal</a></em></b> if you're Atlassian Partner.</p>","icon":16658,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16658","groups":[1],"key":""},{"id":"243","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Experiencing a technical bug? Select this if something doesn't work as expected.</p>","icon":16654,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16654","groups":[1],"key":""},{"id":"229","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Would you like to suggest a new feature idea? Here is a good place, we're open to all ideas!</p>","icon":16656,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16656","groups":[1],"key":""},{"id":"198","name":"Configuration problem","descriptionHtml":"","callToAction":"Configuration problem","introHtml":"<p>Need help with configuring one of our apps? Select this and we'll do our best to help you.</p>","icon":16655,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16655","groups":[],"key":""},{"id":"196","name":"General Question","descriptionHtml":"","callToAction":"General Question","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":16762,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16762","groups":[],"key":""},{"id":"191","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Experiencing a technical bug? Select this if something doesn't work as expected.</p>","icon":16654,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16654","groups":[],"key":""},{"id":"192","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know how we can improve our products. We're open for your suggestions.</p>","icon":16656,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16656","groups":[],"key":""},{"id":"244","name":"Survey","descriptionHtml":"","callToAction":"Survey","introHtml":"","icon":16509,"iconUrl":"https://deviniti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16509","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Atlassian Apps Support"}],"orderMapping":{"1":[242,229,243,246,231,199,237]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"888adc69-eb9f-301b-aaab-5bdb0a6b9768","appLinkName":"System Confluence","appLinkUrl":"https://deviniti.atlassian.net/wiki","spaceKey":"KB","spaceName":"Support KB","spaceUrl":"https://deviniti.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1,"kbLinkDomainURLs":["https://deviniti.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDc3YWRiZi04ZjE3LTQwMDYtOGNkMy0wNmU1MmVkNzlhOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM3OTcyMTcsIm5iZiI6MTczMzc5NjAxN30.5psuxOLJ7eGTok5GANJvN9s-gfU_JdUATgeEEaT7V7k","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"ed77adbf-8f17-4006-8cd3-06e52ed79a99","tokenDurationInMins":20}},"sharedPortal":{"name":"Deviniti Apps Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://deviniti.atlassian.net/wiki","kbLinkDomainURLs":["https://deviniti.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fdeviniti.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4ODFhMDZmNzIzOTE3ZTQ0ZmEzMDllODQ5MmYzY2Q3YTE1NTI4ZGFjN2JiOThmNzU1ZTQ4YmU5ZTE1MGI0Y2NhIiwiaXNzIjoiamlyYTplNmM1ZThjNS04MDViLTRlOWUtYjdkZi04M2M3YjRkM2IxOWEiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzMzNzk2OTE3LCJpYXQiOjE3MzM3OTYwMTd9.r0s1c80iIHAhVupumBE1Tp8SAC8-bkfOd-8Qym4VzAk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6ZTZjNWU4YzUtODA1Yi00ZTllLWI3ZGYtODNjN2I0ZDNiMTlhIiwiY29udGV4dCI6eyJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9kZXZpbml0aS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9kZXZpbml0aS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTVVBQT1JUIiwiaWQiOiIxMDAwMCJ9fX0sImV4cCI6MTczMzc5NjkxNywiaWF0IjoxNzMzNzk2MDE3fQ.mshzhyjlEGd5LAWGkm9d-Xnw4wKca7SM0uIxsqnE_yQ\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://deviniti.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://deviniti.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10000\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10000\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://deviniti.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}