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π‘ Looking for ways to speed up ticket creation or simplify SLA tracking?
Check out our newest apps designed to improve your Jira experience: π AI Ticket Assistant - describe the issue in your own words, and the app will handle the rest: right request type, pre-filled fields, no confusion. πTry AI Ticket Assistant
β±οΈ SLA Time Management - track and manage all your SLAs in one place - not just in Jira Service Management, but also in Jira Software. βοΈ Book a live demo
Portals
Deviniti Support
Welcome to Deviniti Support Center! Here you can submit your requests regarding our apps.
π Need help before raising a ticket? Check our Support Center for user guides, tutorials, FAQs, and troubleshooting tips.
β
π€ Meet your new AI buddy: Deviniti's Assistant for Rovo
Itβs here to make working with our apps easier than ever.
Use it to:
π‘ Find Deviniti product info, documentation, and how-tos
π‘ Get instant answers to common questions
π‘ Troubleshoot issues before reaching out to support
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