{"xsrfToken":"6c353a3bab470a1e426ee8e29425fad7481deb15_lout","branding":{"id":"1","key":"sup","name":"Deviniti Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/41","theme":{"headerBGColor":"#ff4b1f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#99331a","headerLinkHoverBGColor":"#99331a","headerBadgeColor":"#99331a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/762d4dff-d5cd-40d2-8084-11ed7e792832/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDc3YWRiZi04ZjE3LTQwMDYtOGNkMy0wNmU1MmVkNzlhOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc2MmQ0ZGZmLWQ1Y2QtNDBkMi04MDg0LTExZWQ3ZTc5MjgzMiI6WyJyZWFkIl19LCJleHAiOjE3NzY0MzczNzksIm5iZiI6MTc3NjQzNjc3OX0.NiCz5E0IPL-r4MKWAR1zvfCTpWWL47T-zpPc3PQ9njU&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&mode=fit","logoId":"762d4dff-d5cd-40d2-8084-11ed7e792832","isLogoAvailable":true,"helpCenterTitle":"Welcome to Deviniti Service Desk!","sharedPortalName":"Deviniti Apps Support","userInitialAnnouncementHeader":"\uD83D\uDCA1 Looking for ways to speed up ticket creation or simplify SLA tracking?","userInitialAnnouncementMessageWiki":"<p>Check out our newest apps designed to improve your Jira experience:<br> \uD83D\uDC49 <b>AI Ticket Assistant</b> - describe the issue in your own words, and the app will handle the rest: right request type, pre-filled fields, no confusion.<br> \uD83D\uDC49<a href=\"https://marketplace.atlassian.com/apps/1238286/ai-ticket-assistant?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Try AI Ticket Assistant</a></p>\n<p>⏱️ <b>SLA Time Management</b> - track and manage all your SLAs in one place - not just in Jira Service Management, but also in Jira Software.<br> ⌛️ <a href=\"https://calendly.com/deviniti\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Book a live demo</a></p>","translations":{"pl-PL":{"localeDisplayName":"Polish (Poland)"},"en-US":{"helpCenterTitle":"Welcome to Deviniti Service Desk!","sharedPortalName":"Deviniti Apps Support","announcementHeader":"\uD83D\uDCA1 Looking for ways to speed up ticket creation or simplify SLA tracking?","announcementMessage":"Check out our newest apps designed to improve your Jira experience:\n\uD83D\uDC49 *AI Ticket Assistant* - describe the issue in your own words, and the app will handle the rest: right request type, pre-filled fields, no confusion.\n\uD83D\uDC49[Try AI Ticket Assistant|https://marketplace.atlassian.com/apps/1238286/ai-ticket-assistant?hosting=cloud&tab=overview]\n\n⏱️ *SLA Time Management* - track and manage all your SLAs in one place - not just in Jira Service Management, but also in Jira Software.\n⌛️ [Book a live demo| https://calendly.com/deviniti]","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c1463","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/719a406e-0b0e-40e4-8ffe-d48c5cda2468/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDc3YWRiZi04ZjE3LTQwMDYtOGNkMy0wNmU1MmVkNzlhOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcxOWE0MDZlLTBiMGUtNDBlNC04ZmZlLWQ0OGM1Y2RhMjQ2OCI6WyJyZWFkIl19LCJleHAiOjE3NzY0MzczNzksIm5iZiI6MTc3NjQzNjc3OX0.8Z2XkvY9iQnGwavEsqlsxtr8KI5yBOOEQ1HkC8Msmi4&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&height=300&mode=fit","bannerMediaApiFileId":"719a406e-0b0e-40e4-8ffe-d48c5cda2468","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sup","projectId":10000,"serviceDeskId":1,"name":"Deviniti Support","description":"<p>Welcome to <b>Deviniti Support Center!</b> <br> Here you can submit your requests regarding our apps.</p>\n<p>\uD83D\uDCDA Need help before raising a ticket? 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