- Main Field Mapping setup is described in (2) Contract chapter.
- Additionally Field Mapping Templates chapter describes how to use predefined fields set.
There are some validators implemented around Field Mapping (select only relevant remote field type for your local one, provide local field name, etc.).
There is a lot of custom fields provider on Atlassian Marketplace we cannot handle, some are with very sophisticated API. However, there is a chance they support JIRA REST API and can be used with IssueSYNC plugin. We give you a possibility to try it for your own.
In some cases you can find an error message in the log file that refer to Field Mapping problem:
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That means the field 'status' is not supported and cannot be synchronized. (For that particular field see Workflow Synchronization.)
However this error:
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may have source in wrong Field Mapping (Remote Field names).