Field Mapping Diagnostic
There are some validators implemented around Field Mapping (select only relevant remote field type for your local one, provide local field name, etc.).
There is a lot of custom fields provider on Atlassian Marketplace we cannot handle, some are with very sophisticated API. However, there is a chance they support JIRA REST API and can be used with IssueSYNC plugin. We give you a possibility to try it for your own.
In some cases you can find an error message in the log file that refer to Field Mapping problem:
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That means the field 'status' is not supported and cannot be synchronized. (For that particular field see Workflow Synchronization.)
However this error:
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may have source in wrong Field Mapping (Remote Field names).