Fields Compatibility Matrix
Supported fields (IssueSYNC Server)
Field | Map to same field | Map to other fields |
---|---|---|
Summary | (required) | Text Field |
Description | Text Field | |
Due date | Text Field | |
Labels | Custom Labels Field Type Text Field | |
Priority | By name | Text Field |
Assignee | Based on username | Text Field |
Reporter | Based on username | Text Field |
Comments | Handled by Contract | - |
Service Desk's Internal Comments | Handled by Contract (since v1.6) | - |
Service Desk's Shared Comments | Handled by Contract (since v1.6) | - |
Attachments | Handled by Contract | - |
Version | By name (with create) | Text Field |
Component | By name (with create) | Text Field |
Resolution | - | |
Worklogs | Handled by Contract (since v1.5) * synchronization only with JIRA Server ↔ JIRA Server | |
Status | It is made via Workflow Synchronization | Text Field |
Issue Key | It happens out-of-the-box. Can be activated using Synchronized Issues View Please, don't setup this in Field Mapping, it is available via this issue panel. | Text Field |
Issue Type | It works by contract definition | Text Field |
Created Date, Updated Date, Resolved Date | These built-in fields are controlled by JIRA. Their values can be map only on some other custom fields. | Custom Text Field Type, Custom Date Field Type |
Request Type | (since v1.6) * you should avoid changing the request type - Atlassian recommendation | Text Field |
Request Participants | Based on username (since v1.6) | Text Field |
Custom Text Field Type | ||
Custom Number Field Type | Text Field | |
Custom Labels Field Type | Labels Text Field | |
Custom Select List Field Type | By value's name | Text Field |
Custom Multi Select List Field Type | since v1.5 | Text Field |
Custom Cascading Field Type | since v2.0 | Text Field |
Custom Checkbox Field Type | By name | Text Field |
Custom Radio Button Field Type | By name | Text Field |
Custom Date Field Type | Text Field | |
Custom MultiGroup Picker | We are working on it | |
Custom User Picker | We are working on it |
Assignee and Reporter fields won't be updated in remote JIRA instance if no user will be found. |