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Fields Types & Mapping

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SINCE 3.0

New Field Mapping has two sections. Expose and Receive, similar to Comments and Attachments settings. 

  • Expose section

The Expose section lets the administrator specify which fields they want to send within the Sync Scheme. Now, the local admin does not make the decision about what the remote admin will map those fields to. They simply send out what they seem appropriate and let the other side decide what they will do with it. 

  • Receive section

The Receive section has two columns. Local Field and Remote Field. Local Fields are all fields from Issue Types specified in Context within the edited Sync Scheme. Remote Fields are a selection of fields the other side has exposed. It is up to the local admin to decide which field to map and how. 


Field Types Compatibility

Field

Support

Map to the same field

Map to Text Field

Map to other fields
Project KeyYES It happens out-of-the-box by Single, shared configuration for many projects configuration.

Issue Key

YES

  It happens out-of-the-box.

YES
Issue TypeYESYES It happens out-of-the-box by Single, shared configuration for many projects configuration.YES
SummaryYESYES requiredYESsee Custom Text Field
DescriptionYESYESYESsee Custom Text Field
EnvironmentYESYESYES
Due dateYESYESYES
LabelsYESYES

YES

Custom Labels Field
PriorityYESYES By nameYESCustom Select List Field
AssigneeYESYES Based on usernameYESCustom User Picker
ReporterYESYES Based on usernameYESCustom User Picker

Version:

  • Fix Version/s
  • Affected Version/s
YESYES By name (with create)YES
ComponentYESYES By name (with create)YES
  • Created Date
  • Updated Date
  • Resolved Date
YESNO These built-in fields are controlled by Jira. Their values can be map only to some other custom fields.

YES

  • Custom Date Field
  • Custom Date Time Field

Time Tracking

  • Original Estimate
  • Remaining Estimate
YESYESYES
Security levelYES
YES
ResolutionYES

 See Workflow Synchronization

-
StatusYES See Workflow SynchronizationYES
Custom field



Sprint FieldYESNO Sprints are local project scope configurationYES
Request TypeYES

Atlassian recommends not to change request type but it's available for you

YES
Request ParticipantsYESYES Based on usernameYES
Text FieldYESYESYES
  • Summary
  • Description
  • User Picker
  • Multi User Picker
  • Request Participants
  • Group Picker
  • Multi Group Picker
  • Request Type
  • Number Field
  • Labels Field
  • Select List Field
  • Radio Button Field
  • Date Field
  • Date Time Field
Number FieldYESYESYES 
Labels FieldYESYES

YES

Labels
Select List FieldYESYESYESPriority
Multi Select List FieldYESYESYES
Cascading FieldYESYESYES
Checkbox FieldYESYES By nameYES
Radio Button FieldYESYES By nameYES
Date FieldYESYESYES
  • Date Time Field
Date Time FieldYESYESYES
  • Date Field
Group PickerYESYESYES
Multi Group PickerYESYESYES
User PickerYESYESYES
Multi User PickerYESYESYES
Project PickerYES

YES By project name

It works on same Jira instance but when you synchronize with different Jira instance note that there might not be such a Project

YES


 User fields won't be updated in remote JIRA instance if no user will be found in remote Jira instance.

Backwards compatibility

Because IssueSYNCs aim is to provide integration, we did not want to break any synchronizations between the new 3.0.0 plugin and older versions. 

Here are all possible scenarios that we have implemented to maintain bakcwards compatibility, formed as questions:

  1. Q: I have a connection between two separate Jira instances with pre-3.0.0 IssueSYNC. I want to update one of them to 3.0.0. The second instance will stay on 2.X for now. Will this affect my synchronization?

    A: The synchronization will not be affected. The upgrade is done per Connection. The new version will detect the older version and choose to use the old Field Mapping. 


  2. Q: I have a Jira instance with pre-3.0.0 IssueSYNC. I only synchronize locally. What will happen to my Field Mappings when I upgrade to 3.0.0?

    A: Because all synchronization is done locally, we have full control over the synchronization and there is no remote instance. The upgrade to 3.0.0 will simply convert the old mappings to match the new Field Mapping model. This will not affect the synchronization.


  3. Q: I have a connection between two separate Jira instances. They were both using IssueSYNC pre-3.0.0. Both were upgraded to 3.0.0, one after the other. Will they use the new Field Mapping?

    A: After both instances have made the IssueSYNC upgrade, they will both still use the old Field Mapping. It is possible however, to upgrade the Field Mapping. This action is available from the configuration screen of any Sync Scheme that works within the upgraded Connection. If both sides have IssueSYNC 3.0.0, a message will appear atop the Sync Scheme summary page. When one of the admins confirms the upgrade, the local and the remote Field Mapping will be converted to the new model automatically. It is best to inform the administrator of the remote instance to inform that an upgrade is going to be executed. The synchronization will not be affected and the new Field Mapping will be available. 


Jira Cloud compatibility

Logic and behaviour is same as for IssueSYNC 2.x. The only difference is that Local field alias is no longer present.

IssueSYNC 2.x

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