Issue - user perspective


Issue synchronization is designed to be transparent in use. You work with issues as usual, creating them, assigning, commenting, updating, etc.
You need to define your synchronization flow selecting from many options The IssueSYNC add-on provides. 

Triggers

Some issues in your project at given time are synchronized automatically (often just after your own local issue creation, defined by Synchronization Events, JQL, Triggers) or manually by hitting Create Remote Button (also see below). 
Fields, comments, attachments, workflows and other will be synchronized if remote issue (see below) does exist.

Remote Issue Panel

Once your issue is replicated in remote JIRA you will see remote issue key listed in Remote Issue Panel.


Note! If you have access (credentials) to remote JIRA you can click remote issue key, it will redirect you to remote issue in remote JIRA instance.

In some scenarios/configurations remote issue may be created by pressing Create Remote button. You will not see this button in case remote issue already exists (so you are not able to create duplicates that way).

You can also find there a status of issue synchronization, when was last data received from remote issue or when was last data (changes) sent to remote issue.

Synchronization History

Synchronization History tab allows you to see when and what type of data was exchanged with between local and remote issue in a simple form.

There are more options included depending on synchronization status (see Retry).