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IssueSYNC hosted service is using AWS components. InTENSO Deviniti is responsible for provisioning, monitoring, and managing the virtual servers, and for providing support to IssueSYNC for JIRA Cloud subscribers.
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IssueSYNC stores, in its own database, configuration and messages that contains field values and comments based on configured synchronization contracts;
4. People and Access
InTENSO Deviniti support and monitoring teams access application data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes.
Only authorized InTENSO Deviniti employees and consultants have access to application data.
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