Jira Service Management

{"xsrfToken":"BL1W-ALJK-MYOG-S4VF_27dcaa601b19eb7d4633ffcf4d4c3fcd15212be9_lout","branding":{"id":"63","key":"dp","name":"Deviniti Partners","portalBaseUrl":"/servicedesk/customer/portal/63"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/80eb3b2d-ece9-4a0d-84fa-01de4faa6d31/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTkwMTA0VDAxMDM0NSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZWQ3N2FkYmYtOGYxNy00MDA2LThjZDMtMDZlNTJlZDc5YTk5IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo4MGViM2IyZC1lY2U5LTRhMGQtODRmYS0wMWRlNGZhYTZkMzEiOlsicmVhZCJdfSwibmJmIjoxNjM4Nzc5NTE3LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg3ODAxMTcsImlhdCI6MTYzODc3OTUxNywianRpIjoiN2YyNjVhNDEtYjk2Ni00YTEyLWFiNTUtMWU0ZjA4OWM3NjQ2In0.OEV9fKHbctPypWmjUbIMw3GsbSMHX-nG2ZaHqmmkC9Bir_ujfepoPBtsNZVP6i9lm0Nrvc3plZAj2pnwA1wkFlr8UFzH-g6OV0wbq6pIXaXUcJ1VHqnd9vwOMF3akWMYXZbOEGBc__s5GyLk9ET8SPpZQTQ-pLOtchIRryAWfRYZqERc7agDz71KKO6brmcXZk01IV-0_QFYwDY-4CpB_YnjwtgoMr1h9pGsw_i200zP3EGz0eSubMKjdbkjh0tprH_eciId4xz9iTgAcEdfpE0t1c58P7Pf_YPNldqGDtyPd26__e4q9hqQW350s4hMX50a2wmGxvARWLqlULDvKQ&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&issuer=micros-group%2Fjira&mode=fit","logoId":"80eb3b2d-ece9-4a0d-84fa-01de4faa6d31","isLogoAvailable":true,"helpCenterTitle":"Welcome to Deviniti Service Desk","sharedPortalName":"Deviniti Support","userInitialAnnouncementHeader":"Dear Customer!","userInitialAnnouncementMessageWiki":"\uD83D\uDCCDRecently, we have published an additional Customer Portal. If you are wondering which channel is more adequate for your needs, please take a look at their summaries: \n<ul> \n <li><a href=\"https://deviniti.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Deviniti Support</a> - inquiries strictly associated with our apps - incidents, configuration, new features and general licensing questions (extending trials, pricing questions).</li> \n <li><a href=\"https://deviniti.atlassian.net/servicedesk/customer/portal/63\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Deviniti Partners</a> - inquiries concerned with our Partnership Program - promo codes, discounts, joining the program.</li> \n</ul> \nWe will do our best to assist! Deviniti Team","translations":{"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to Deviniti Service Desk","sharedPortalName":"Deviniti Support","announcementHeader":"Dear Customer!","announcementMessage":"\uD83D\uDCCDRecently, we have published an additional Customer Portal. If you are wondering which channel is more adequate for your needs, please take a look at their summaries:\n* *[Deviniti Support|https://deviniti.atlassian.net/servicedesk/customer/portal/1]* - inquiries strictly associated with our apps - incidents, configuration, new features and general licensing questions (extending trials, pricing questions).\n* *[Deviniti Partners|https://deviniti.atlassian.net/servicedesk/customer/portal/63]* - inquiries concerned with our Partnership Program - promo codes, discounts, joining the program.\n\nWe will do our best to assist!\nDeviniti Team","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c1463","helpCenterTitleColor":"#ff4b1f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d876b202-edb1-4d26-a6cf-0a5e85703f97/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTkwMTA0VDAxMDM0NSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZWQ3N2FkYmYtOGYxNy00MDA2LThjZDMtMDZlNTJlZDc5YTk5IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTpkODc2YjIwMi1lZGIxLTRkMjYtYTZjZi0wYTVlODU3MDNmOTciOlsicmVhZCJdfSwibmJmIjoxNjM4Nzc5NTE3LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg3ODAxMTcsImlhdCI6MTYzODc3OTUxNywianRpIjoiMTI0YjA2YzEtNTg0Ny00NjI0LWI1ZmItYzM2NzU0OWUwOGM0In0.h9R05mSZdSFQ7CIasveU-PSlChkRGKL8FEUouHY4mw3NETnk42yAgrLkRTKhqGDZacYmLnErF6v4LF34wlxmRO4VfSuaikEZ5QSjBHgavWyL-sR7z8Wkm1R9jNx9ByWCtOsYd2JoyGhcRN3ru4NOtk2j_c2D2s1eu1XiYIhPstDmWm4bryNKjxAF3RPRWakJ79Ua6gHq2Gins3A_NF53dP3VgcD3aO7RARcT3erGctHaYuGP87-q_2QvROadMGUoj0ix_CXGVtKRnDU0e9BYWETWPlzJWIqnKfwbbYmDLXPdgdDKrY_LsFZGHf8ly0c7Aq2Cz4kBWeHIdX8w1K21Cw&client=ed77adbf-8f17-4006-8cd3-06e52ed79a99&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"d876b202-edb1-4d26-a6cf-0a5e85703f97","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"63","key":"dp","projectId":12340,"serviceDeskId":63,"name":"Deviniti Partners","description":"Welcome! You can raise a Deviniti Partners request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/63","onlyPortal":false,"reqTypes":[{"id":"207","name":"Other inquiries","descriptionHtml":"","callToAction":"Other inquiries","introHtml":"None of the above matches your needs","icon":16676,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16676","groups":[74],"key":""},{"id":"206","name":"Request Partner Training","descriptionHtml":"","callToAction":"Request Partner Training","introHtml":"We offer free training for Deviniti Partners. Raise a request and we will schedule a training session.","icon":16696,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16696","groups":[74],"key":""},{"id":"205","name":"Get a free license","descriptionHtml":"","callToAction":"Get a free license","introHtml":"All Deviniti Partners are entitled to free licenses for internal use and Demo purposes. Please fill out a request and we will send you the codes.","icon":16678,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16678","groups":[74],"key":""},{"id":"204","name":"Request Promo Codes","descriptionHtml":"","callToAction":"Request Promo Codes","introHtml":"Please fill out this request to get a discount for your client. Discounts level depends on partner tier.","icon":16691,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16691","groups":[74],"key":""},{"id":"203","name":"Become a Deviniti Reseller Partner","descriptionHtml":"Please be sure you meet all <ins><a href=\"https://deviniti.com/atlassian/partners/en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">requirements </a></ins> for Deviniti Reseller Partner.","callToAction":"Become a Deviniti Reseller Partner","introHtml":"Interested in joining our partner program? Please fill out this form and we'll get you started.","icon":16672,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16672","groups":[74],"key":""},{"id":"202","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":16682,"iconUrl":"https://deviniti.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=16682","groups":[],"key":""}],"reqGroups":[{"id":74,"name":"General"}],"orderMapping":{"74":[203,204,205,206,207]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"888adc69-eb9f-301b-aaab-5bdb0a6b9768","appLinkName":"System Confluence","appLinkUrl":"https://deviniti.atlassian.net/wiki","spaceKey":"DP","spaceName":"Deviniti Partners","spaceUrl":"https://deviniti.atlassian.net/wiki/spaces/DP","isServer":false},"labels":[],"projectKey":"DP","serviceDeskId":63},"createPermission":true,"portalAnnouncement":{"portalId":63,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DP","userLanguageHeader":"Dear Customer!","userLanguageMessageWiki":"Recently, we have published an additional Customer Portal. If you are wondering which channel is more adequate for your needs, please take a look at their summaries: \n<ul> \n <li><a href=\"https://deviniti.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Deviniti Support</a> - inquiries strictly associated with our apps - incidents, configuration, new features and general licensing questions (extending trials, pricing questions).</li> \n <li><a href=\"https://deviniti.atlassian.net/servicedesk/customer/portal/63\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Deviniti Partners</a> - inquiries concerned with our Partnership Program - promo codes, discounts, joining the program.</li> \n</ul> \nWe will do our best to assist! Deviniti Team","defaultLanguageHeader":"Dear Customer!","defaultLanguageMessage":"Recently, we have published an additional Customer Portal. If you are wondering which channel is more adequate for your needs, please take a look at their summaries:\n* *[Deviniti Support|https://deviniti.atlassian.net/servicedesk/customer/portal/1]* - inquiries strictly associated with our apps - incidents, configuration, new features and general licensing questions (extending trials, pricing questions).\n* *[Deviniti Partners|https://deviniti.atlassian.net/servicedesk/customer/portal/63]* - inquiries concerned with our Partnership Program - promo codes, discounts, joining the program.\n\nWe will do our best to assist!\nDeviniti Team","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Deviniti Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://deviniti.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}